How to Contact Flipkart Customer Care from the Website

Flipkart Customer Care Support:
Step 1- Launch a web browser on your device and go to ‘https://www.flipkart.com/helpcentre‘ this link.
Step 2- Here, you will be asked to log into your Flipkart account. Enter your details and click on ‘Login‘ to log into your Flipkart account.

Step 3- Now, you need to select the order for which you need to inquire about.
Step 4- Once you select the order, you will see three different options on your screen. Namely, ‘Call me back,‘ ‘Call us,’ and ‘Email us.’ Select the option suitable for you and you will soon be in contact with Flipkart Customer Care.
How to Contact Flipkart Customer Care from the App

As most of you know, you can download and use the app version of Flipkart on your smartphone. You can contact Flipkart Customer Care from the app itself! The steps that must be executed are listed below.

  • Step 1- Launch Flipkart app on your smartphone and log into your account if you are not logged in.
  • Step 2- Now, tap on the three horizontal lines on the top left of your screen. A window will slide out from the left end of your screen.
  • Step 3- Here, scroll down and tap on ‘Help Centre’ You will now be redirected to a new page.
  • Step 4- Here, you will see all your orders. Tap on the order which you wish to inquire about!
  • Step 5- Now, you will be asked to select the issue which you are facing regarding your selected order.
  • Step 6- Once you select the issue, a short explanation depending on your issue will appear on your screen. If this explanation does not solve your query, go ahead and tap on ‘Contact Us’ at the bottom of the page.
  • Step 7- Now, select from the options, how you wish to contact Flipkart Customer Care. The options available are ‘Call me back,’ ‘Call us,’ and ‘Email us.’
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